We want you to be happy with your order. If something isn’t quite right, you can return it within 14 days of delivery for a refund or store credit.

Return Conditions

Items must be unworn, unused, and in original condition

All original tags and packaging must be included

Returns must be requested within 14 days of receiving your order

Return Shipping

Returns are sent at your own cost

We recommend using a tracked service

If your item is faulty or incorrect, we will cover return shipping. Please contact us first

How to Start a Return

To request a return, email team@khairclo.co.uk with:

Your full name

Order number

Reason for return

Photos if the item is faulty or incorrect

We will respond with instructions and the return address.

Refunds

Refunds are issued to your original payment method once the return is approved

Please allow 5 to 10 business days for processing

Original shipping fees are non-refundable

Sale Items

Sale or discounted items are eligible for store credit only

Final sale items are non-returnable